500 Super Yacht Crew Course, 5-Day

501 Introduction to Yachts, Crewing & Etiquette – Module 1

• Introduction – People, Places, the Yachts and Life Aboard
• Crew Rank and Position
• Crew salaries
• The Yachting Industry
• Guests on board; guests not onboard
• Resumes & Interviewing
• Appearance Regulations
• Attitude, Conduct onboard and off
• Professional presence
• Yachting etiquette
• International protocol
• Customs/personal safety
• Correct forms of address

502 Basic Seamanship – Module 2

• Nautical terms
• Basic bridge equipment
• 24-hour clock
• Phonetic alphabet
• Flag etiquette
• Deckhand duties
• Small boat maintenance
• Knots, fenders & lines
• Docking procedures
• Basic safety

503 Silver Service – Module 3

• Tray Service
• Russian, French & Plate service
• Proper table setting
• Table manners
• Formal & informal meal service
• Dessert & Coffee service
• Wine decanting & serving
• Buffet service
• Typical breakfast set-up

504 Interior – Fine Detailing, Guest Services & Laundry – Module 4

• Interior detailing (tips on cleaning i.e. marble, china, gold leaf, silver, delicate fabrics, drapes etc)
• Cleaning supplies to use; to avoid
• Scheduling: Chief Steward / ess vs. Steward / ess
• Guest prep / Cleaning after guests leave
• Valet services
• Linen & wardrobe care, laundry & dry cleaning
• Flower Tips

505 Coffee, Tea, Basic Bar, Champagne & Wine Service – Module 5

• Coffee
• Tea Time – Afternoon Tea
• Champagne Service & Caviar
• Introduction to Bartending
• Wine Service & Cheeses
• Certification